Most ticket platforms selling Odaiba to foreign visitors are based in Hong Kong, Taipei, Berlin or the US. Rakuten Travel Experiences is the Japanese one, part of Rakuten Group, which also runs Rakuten Travel for hotels. That shows in the details: prices are in yen, Rakuten Points work, and it is on Joypolis’s short list of official overseas sellers.
We have no affiliate relationship with Rakuten. The buttons on this page go to Klook and GetYourGuide, which pay us a commission. We compare them anyway because readers ask about Rakuten, and because on some tickets it is a fair option.
A short history, because the name changed twice
The business started in 2011 as FindJPN and later relaunched as Voyagin. Rakuten took a majority stake in July 2015, absorbed the company on 1 July 2020, and renamed it Rakuten Travel Experiences in December 2021. Older forum threads and blog posts that mention Voyagin are talking about the same service.
What it sells in and around Odaiba
- Tokyo Joypolis Passport e-ticket (25072). Rakuten is an official Joypolis online seller.
- teamLab Planets TOKYO (21868), in Toyosu, at Shin-Toyosu station, one stop before the Toyosu end of the Yurikamome line.
- Madame Tussauds Tokyo (22578), DECKS Tokyo Beach.
- Tokyo Trick Art Museum (35419), DECKS Seaside Mall 4F.
- SMALL WORLDS (23624), the miniature museum in Ariake.
- Yurikamome Enjoy Pass + SMALL WORLDS (26140), a transport-plus-museum bundle.
The list is shorter than Klook’s but covers the main paid attractions. The bundle is the item you won’t find elsewhere in the same form.
-
Klook Tokyo Joypolis Ticket
from $28.75
$33.15See ticket -
Klook Small Worlds Tokyo Admission Passport
from $18.35 See ticket
Prices in US dollars as listed by the partner when we last checked; the price shown at checkout is the one that counts.
Check 1: read the price line, not the headline
On two Odaiba listings, the headline promises more than the page delivers.
Joypolis. The listing still advertises a price of ¥5,000 “vs ¥5,800 onsite”. Joypolis raised its prices: the official adult Passport is now ¥6,000, entry only is ¥1,700, and the Evening Passport is ¥5,000. The comparison on the listing is out of date. The price at checkout may still be fair, but judge it against ¥6,000, not against the figure in the listing.
Trick Art Museum. The headline says “Super Sale 30% OFF”. In the body, the price goes from ¥1,200 to ¥1,100, which is about 8%. The official adult price at the door is ¥1,200 and the museum doesn’t sell online itself, so at most you save ¥100 by booking. Walking up is fine.
None of this is unusual for ticket platforms. Just do your own arithmetic.
Check 2: do the bundle maths yourself
The Yurikamome + SMALL WORLDS bundle combines two things with fixed official prices:
| Item | Official adult price |
|---|---|
| Yurikamome one-day pass | ¥820 |
| SMALL WORLDS admission | ¥3,200 |
| Total if bought separately | ¥4,020 |
If Rakuten’s price is below ¥4,020, the bundle saves money, but only if you will actually use the day pass. Ariake-Tennis-no-mori station is 3 minutes from SMALL WORLDS. A day that also includes Odaiba-kaihinkoen (for DECKS) and Shin-Toyosu (for teamLab) easily fills a day pass.
Bought on its own, SMALL WORLDS costs the same online and at the door, and walk-ups are accepted. A single ticket from Rakuten saves nothing on the official price.
Remember that the Tokyo Subway Ticket does not cover the Yurikamome. Our getting there guide explains which pass covers what.
Check 3: know the terms before a timed ticket
The teamLab Planets listing is specific about its rules. The ticket is date-specific, can’t be changed or refunded, is confirmed instantly, and arrives as a QR e-voucher by email. On the day we checked, it showed ¥5,600. teamLab prices vary by date, so compare with the official store on the same date rather than with the “from ¥4,200” headline figure.
The difference that matters is flexibility, not price. The official DMM store gives no refunds either, but it lets you move an Entrance Pass to another date up to 2 hours before entry, at most 3 times. On a trip where weather or jet lag might change your plans, that’s worth more than a few hundred yen. Our teamLab Planets page covers timing.
Reputation: little public data
We found no Trustpilot profile for the Rakuten experiences site. The Rakuten Travel profile on Trustpilot covers hotel bookings, so it says nothing about tickets. That leaves no large public sample to judge by.
One TripAdvisor forum user reported that 2 of 3 Sanrio Puroland QR codes bought through Rakuten showed as used or expired at the gate. That is a single report about a different attraction, not a pattern. It is still a reason to keep your booking confirmation email handy and to open the vouchers before you leave your hotel.
The strongest positive evidence comes from Joypolis, which lists Rakuten among its official overseas online sellers. For that ticket at least, the chain from park to seller is short.
Who should use Rakuten Travel Experiences
Good fit:
- You already have a Rakuten account and collect points.
- You would rather pay a Japanese company in yen than a foreign platform in dollars.
- You plan a Yurikamome day that includes SMALL WORLDS, and the bundle comes in under ¥4,020.
Look elsewhere if:
- You want to change a teamLab date (use the official DMM store).
- You want a large pool of reviews to judge a seller by.
- You’re buying the Trick Art Museum, where walking up costs at most ¥100 more.
For most Odaiba tickets we still point readers to Klook first, with wider coverage and a big public review record. Our operators overview lines up every seller side by side.
Questions visitors ask
Is Rakuten Travel Experiences the same as Voyagin?
Yes. The business started in 2011 as FindJPN, became Voyagin, came under Rakuten's majority ownership in July 2015, and was renamed Rakuten Travel Experiences in December 2021.
Can I earn Rakuten Points on Odaiba tickets?
Yes, the site lets you earn and use Rakuten Points, and prices are shown in yen. That is its clearest advantage over foreign platforms.
Is the Rakuten Joypolis ticket really cheaper than the gate?
The listing compares its price with an onsite price of ¥5,800, but the official adult Passport is now ¥6,000, so the comparison is out of date. Look at the price at checkout and compare it with ¥6,000.
Can I change the date of a Rakuten teamLab Planets ticket?
No. The Rakuten listing is date-specific with no changes or refunds. The official DMM store allows date changes up to 2 hours before entry, at most 3 times.
Does Rakuten Travel Experiences have Trustpilot reviews?
We found no Trustpilot profile for the experiences site. The Rakuten Travel profile on Trustpilot covers the hotel business, so don't use it to judge ticket sales.